We ship your order out each business day from Wisconsin Rapids, WI via USPS standard mail.
Watch for your shipment tracking email.
STANDARD SHIPPING (3-5 days) - FREE
USA Express USPS (1-2 days):
1 - 2 items $28
3 - 4 items $55
5 items $62
6 items $69
7 items $75
USPS International Regular (6-12 days):
1 - 2 items $18
3 - 4 items $25
5 items $36
6 items $68
International (Outside USA & Canada)
USPS International Standard (6-12 days):
1 - 2 items $28
3-4 items $38
5 items $58
6 items $72
FREE Returns/Exchanges in USA
Our Free Return Policy is good for 20 days after your purchase. (60 days allowed for orders in November & December holiday gift season) If you are not satisfied with one of our products at the time you receive it, or it is the wrong size, you may return it to us for Free Exchange or Refund (one time)
To be eligible for Free Exchange or Refund: your item must be unused and in the same brand new condition that you received it and have the tags and be in the original packaging.
INFO NEEDED on Customer Form: your order # or If it was a gift the name of person that gifted it to you.
ONE TIME FREE EXCHANGE PER PRODUCT: We offer Free labels and Free exchanges on all purchases ONE TIME only for each product you buy. We charge a $20 fee if you choose to exchange any product(s) a 2nd time.
HOT DEALS (Closeouts): may not be Exchanged or Refunded.
If you have a unique problem that is not on here, just e-mail us! firstname.lastname@example.org We are easy & reasonable to work with.
DO-IT-YOURSELF FREE RETURN LABEL:
Print 2 Pages-For fast exchange or refund-please print BOTH forms:
EASY RETURN INSTRUCTIONS:
- Print BOTH Pages above
- Cut return label in half and you keep the bottom half.
- Put your Return Item(s) into a PLAIN or First Class package (not marked Priority).
- Attach the top part of RETURN LABEL to your package.
- Please use a regular blue or black INK pen to fill out customer form. (pencil & markers are not readable when processed)
- Include your completed "Customer Form" in package to indicate Exchange or Refund.
- No paper clips or staples in package please!
- Mail via US Postal Service within 3 days after making label - you can take it to any US Post Office or put into any out-going USPS mail box, give to your mailman, or see instructions when you make your label to schedule a pick up. You do not need to stand in line!
- We will process your Exchange or Return as soon as we receive your package.
- If you have more than one item to return- you may use one label and find a package to fit them all. Print out more customer forms if needed.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original new condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 60 days after delivery
Refunds (if applicable):
Once your return is received and inspected. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.